Supplemental Health Insurance

Supplemental Health Insurance

Supplemental Health Insurance is optional coverage that can help employees manage the uncertainty of high deductibles and out-of-pocket expenses. These benefits can lessen the financial impact when the insured experiences a covered accident, illness or hospitalization.

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Accident Insurance

Pays benefits for specific injuries and events resulting from a covered accident.

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Critical Illness Insurance

Pays a lump sum benefit when diagnosed with a covered disease or condition such as heart attack, cancer or stroke. In New York, Critical Illness Insurance is called Specified Disease Insurance.

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Hospital Indemnity Insurance

Pays a fixed daily benefit for a covered stay in a hospital or other certificate defined facility.

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Voya Protect

Offers broad coverage under one umbrella, paying benefits for 13,000+ covered medical conditions with approved claims typically paid within 72 hours.

Easily expand your benefits package

Our supplemental insurance solutions work on virtually any enrollment platform or benefits administration system, making them easy to add to your suite of benefits. Documentation is simple. And plans are guaranteed issue coverage — and include the option to cover employees and their eligible dependents. Employers can choose which supplemental insurance products to offer — and balance cost-effectiveness by choosing how they’ll be designed, how premiums will be paid and more.

These are limited benefit policies. This is not health insurance and does not satisfy the requirement of minimum essential coverage under the Affordable Care Act. For costs and complete details of these coverages, please contact your local Voya sales representative.

Customizable plans and proactive claims capabilities

Voya also offers more flexibility to help further customize coverages to fit your employee population. Available with Accident, Critical Illness and Hospital Indemnity Insurance, the Wellness Benefit* helps employees maintain a healthy lifestyle and provides an annual benefit for completing a covered health screening test, whether or not there were any out-of-pocket costs.

Employees filing claims for Accident, Critical Illness and/or Hospital Indemnity Insurance can get help receiving their eligible benefits with our proactive claims capabilities.

*”Wellness Benefit” may be referred to as a “Health Screening Benefit” in some states. Availability may vary by state and product.

Accident Insurance

Accident Insurance pays benefits for specific injuries and events resulting from a covered accident which occurs on or after the coverage effective date. This coverage can complement a high-deductible health plan, offering a cost-effective way to round out coverage options. Plus, employers can control the plan design, including how premiums will be paid (by employer, employee or a hybrid).

  • Offers benefits that can be used as the employee determines: Employees can use benefit dollars however they choose — to help pay for everyday expenses like groceries, gas, utilities and more.
  • Lessens impact of out-of-pocket expenses: Accident Insurance can help ease anxiety amidst rising health care costs that can range from deductibles and co-pays to co-insurance.
  • Supports a focus on recovery: Employees can heal from an accidental injury, while lessening the financial impact.

Accident Insurance is a limited benefit policy. This is not health insurance and does not satisfy the requirement of minimum essential coverage under the Affordable Care Act.

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Examples: Types of benefits available

Create a customized benefit program by selecting the optional benefits and benefit level that works best for your group. Benefit types and amounts are determined by the plan selected, the type of injury and the care received. There may be variations by state. Some of the covered benefits include, but are not limited to:

  • Surgery (open abdominal, thoracic)
  • Blood, plasma, platelets
  • Hospital admission
  • Critical Care Unit (CCU) confinement
  • Hospital confinement, per day up to 365 days**
  • Traumatic Brain Injury
  • Family Care
  • Medical equipment
  • Physical or Occupational Therapy (per treatment, up to the maximum indicated in the certificate)
  • Speech Therapy (per treatment, up to the maximum indicated in the certificate)
  • Mental Health Therapy (per treatment, up to 10)
  • Prosthetic device
  • Burns
  • Emergency dental work while hospital confined
  • Eye injury
  • Torn knee, hip and shoulder cartilage
  • Laceration/sutures*
  • Ruptured disk surgical repair
  • Tendon, ligament or rotator cuff surgical repair
  • Concussion
  • Paralysis
  • Dislocations
  • Fractures

*Laceration benefits are a total of all lacerations per accident.

**In New York, includes confinement in New York metropolitan area and confinement outside New York metropolitan area.

The product contains exclusions and limitations that affect eligibility for benefit payments. More information about exclusions and limitations may be obtained from your sales representative and will be included with any final proposal. Accident Insurance is issued by ReliaStar Life Insurance Company (Minneapolis, MN) and ReliaStar Life Insurance Company of New York (Woodbury, NY). Within the State of New York, only ReliaStar Life Insurance Company of New York is admitted, and its products issued. Both are members of the Voya® family of companies. Voya Employee Benefits is a division of both companies.  Accident Insurance Policy Form #RL-ACC3-POL-16; Certificate Form #RL-ACC3-CERT-2-23; in New York Policy Form #RNY-ACC3-POL-16; Certificate Form #RNY-ACC3-CERT-16. Form numbers, availability and provisions may vary by product and state.

Critical Illness Insurance

Critical Illness Insurance* pays a lump-sum benefit upon the diagnosis of a covered disease or condition such as a heart attack, cancer or stroke on or after the coverage effective date. For employees, it’s a cost-effective way to help them protect against the financial impact of a covered illness.

  • Benefits can be used for any purpose: The Critical Illness Insurance benefit can be used for out-of-pocket medical and other expenses, including copays, deductibles, groceries, gas, utilities and more.
  • Options that can help employers manage their benefit costs: Employers control the plan design, including how premiums will be paid (by employer, employee or a hybrid). This is a true group product designed to integrate enrollment and administration to an employer’s core benefit offerings.
  • Supports a focus on recovery: Critical Illness is cost-effective and can help minimize the financial impact of a covered illness.

Critical Illness Insurance is a limited benefit policy. This is not health insurance and does not satisfy the requirement of minimum essential coverage under the Affordable Care Act. This is guaranteed issue coverage, whether it’s elected during the initial enrollment or in the future. Pre-existing conditions may apply.

*Critical Illness Insurance is called Specified Disease Insurance in the State of New York.

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What’s covered?

Employers can create a customized benefits program by selecting the options, coverage, and conditions that best fit their group. Below are examples of some of the diagnoses covered by our Critical Illness Insurance. Examples include, but are not limited to:

  • Heart Attack*
  • Cancer
  • Stroke
  • Sudden Cardiac Arrest
  • Major Organ Transplant**
  • Coronary Artery Bypass (25%)
  • Carcinoma in Situ (25%)
  • Benign Brain Tumor
  • Skin Cancer (10%) 
  • Bone Marrow Transplant (25%)
  • Stem Cell Transplant (25%)

Benefit types and amounts are determined by the plan selected, the diagnosis, and covered conditions available.Unless otherwise stated, each benefit listed is 100% of the maximum critical illness benefit.

Benefit availability and provisions may vary by state. In New York, covered conditions include: Heart Attack, Stroke, Major Organ Failure, Amyotrophic Lateral Sclerosis (ALS), and Cancer (benefit amounts may vary). 

*Sudden cardiac arrest is not a heart attack.

**Major organ transplant means the irreversible failure of the heart, lung, pancreas, entire kidney or liver or any combination thereof, determined by a physical specialized in care of the involved organ. In New York, Major Organ Failure means a clinical diagnosis of irreversible major organ failure of the liver, both lungs, both kidneys, pancreas or heart.

The product contains exclusions and limitations that affect eligibility for benefit payments. More information about exclusions and limitations may be obtained from your sales representative and will be included with any final proposal. Critical Illness/Specified Disease Insurance is issued by ReliaStar Life Insurance Company (Minneapolis, MN) and ReliaStar Life Insurance Company of New York (Woodbury, NY). Within the State of New York, only ReliaStar Life Insurance Company of New York is admitted, and its products issued. Both are members of the Voya® family of companies. Voya Employee Benefits is a division of both companies.  Critical Illness Insurance Policy Form #RL-CI4-POL-16, Certificate Form #RL-CI4-CERT2-20; in New York Specified Disease Insurance Policy Form #RNY-CI3-POL-12; Certificate Form #RNY-CI3-CERT-12. Form number, availability and provisions may vary by state.

Hospital Indemnity Insurance

Hospital Indemnity Insurance pays a fixed daily benefit to an employee for a covered stay in a hospital* that occurs after their coverage becomes active. The daily confinement benefit amounts depend on the type of facility and the number of days of confinement.

  • Provides a fixed daily benefit for a covered confinement: Employees can use their paid benefits however they choose — including everyday expenses like gas and groceries.
  • Options that can help employers manage their benefit costs: Employers control the plan design, including how premiums will be paid (by employer, employee or a hybrid).
  • Lessens impact of out-of-pocket expenses: As deductibles, co-pays and co-insurance costs rise, employees may be worried about increasing out-of-pocket costs. This coverage can help.

Designed to work on virtually any enrollment platform or benefits administration system, Hospital Indemnity Insurance is guaranteed issue coverage. See the product brochure, certificate of coverage and any applicable riders for the definition of covered facilities, along with complete provisions, exclusions and limitations.

Hospital Confinement Indemnity Insurance is a limited benefit policy. It is not health insurance and does not satisfy the requirement of minimum essential coverage under the Affordable Care Act.

Description

Product features

Details

Examples: Types of benefits available*

Create a customized benefit program by selecting the optional benefits and benefit level that works best for your group. Benefit types and amounts are determined by the plan selected and the care received. Availability and provisions vary by state. Some of the covered benefits can include, but are not limited to:

  • Daily hospital confinement and admission
  • Daily Critical Care Unit (CCU)/Intensive Care Unit confinement and admission
  • Daily inpatient and outpatient rehabilitation facility benefits due to sickness, injury, substance use, and mental health conditions
  • Variable levels of newborn baby coverage available
  • Observation unit daily benefit
  • Confinement-related daily benefits (child care, lodging and pet boarding)
  • Non-confinement daily benefits (health system benefit, follow-up doctor visits, outpatient surgery visit, urgent care center visit and emergency room visit)
  • Transportation daily benefits (non-ambulance, ground ambulance, air ambulance)

Only one type of admission or confinement benefit is payable per day. Other provisions and benefit maximums may apply. A complete description of benefits, limitations, exclusions and termination of coverage will be provided in the certificate of insurance and riders.

“Hospital” and other covered facilities are specifically defined in the “Certificate of Coverage.”

*As of January 1, 2025, new features and provisions are pending state and regulatory approvals and may change or vary by state.

The product contains exclusions and limitations that affect eligibility for benefit payments. More information about exclusions and limitations may be obtained from your sales representatives and will be included with any final proposal.

Hospital Confinement Indemnity Insurance is issued by ReliaStar Life Insurance Company (Minneapolis, MN) and ReliaStar Life Insurance Company of New York (Woodbury, NY). Within the State of New York, only ReliaStar Life Insurance Company of New York is admitted, and its products issued. Both are members of the Voya® family of companies. Voya Employee Benefits is a division of both companies. Hospital Confinement Indemnity Insurance Policy Form #RL-HI2-POL-18, Certificate Form #RL-HI2-CERT2-2024; in New York Policy form RNY-HI2-POL-18; Certificate form RNY-HI2-CERT-20. Form numbers, product availability and specific provisions may vary by state.

Voya Protect® – Group Limited Benefit Insurance

Voya Protect® is a robust supplemental health insurance solution designed to complement traditional health insurance. Built-to-be-used, benefits are paid out quickly and easily for covered diagnoses — and can be used to help pay out of pocket monthly bills, medical costs and more.

  • Extensive: Pays benefits for more than 13,000+ Classification of Diseases (ICD-10) codes that are designated as moderate, severe and catastrophic events. Availability varies by state.
  • Efficient: Employees can file a claim in minutes via the app or online; if approved, benefits are typically paid within 72 hours.
  • Easy: Since this is a self-administered product, administration is simple for the employer.

Voya Protect is a group limited benefit insurance policy. This is not health insurance and does not satisfy the requirement of minimum essential coverage under the Affordable Care Act.

Details

Covered conditions

Employees receive coverage across all three benefit categories: moderate, severe and catastrophic. Benefit amounts will be based on what the employer elects based on approved plan ranges. Examples of covered conditions include:  

Moderate: 6,000+ conditions covered

  • Simple fractures
  • Lacerations
  • Dehydration
  • Kidney stones

Severe: 5,600+ conditions covered

  • Compound fractures
  • Appendicitis
  • Pulmonary embolism
  • Torn ACL

Catastrophic: 1,500+ conditions covered

  • Malignant lung cancer
  • Stroke
  • Heart attack
  • Major organ failure

Additional product features:

  • Guaranteed Issue at all times: Whether it’s elected during the initial enrollment or any enrollment in the future.
  • Adaptable to most enrollment systems: Include our products on virtually any enrollment platform or benefits administration system, ensuring you aren’t tied to a carrier’s system. Employees can select their benefits as part of their annual or open enrollment process.
  • Self-administered billing: You can be the system of record, providing us with the lives and volumes to reconcile each month. There are no tedious list bills to review.
  • True group product: Voya Protect is designed to integrate enrollment and administration to match an employer’s core benefit offerings. Employers are provided with a single certificate they can distribute or post on their intranet.
  • Portability: Employees can choose to continue their insurance coverage when they terminate employment. Availability varies by state.

The product contains exclusions and limitations that affect eligibility for benefit payments. More information about exclusions and limitations may be obtained from your sales representatives and will be included with any final proposal.

Group Limited Benefit Insurance is underwritten by ReliaStar Life Insurance Company (Minneapolis, MN), a member of the Voya® family of companies. Policy Form #: RL-LB-POL-22. Form numbers, provisions and availability may vary by state.

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Connect with us today to learn more about our Supplemental Health Insurance solutions or contact your broker or Voya representative. 

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A complete description of benefits, limitations, exclusions and termination of coverage will be provided in the certificate of insurance and riders. All coverage is subject to the terms and conditions of the group policy. If there is any discrepancy between this document and the group policy documents, the policy documents will govern. To keep coverage in force, premiums are payable up to the date of coverage termination. Insurance is issued by ReliaStar Life Insurance Company (Minneapolis, MN) and ReliaStar Life Insurance Company of New York (Woodbury, NY). Within the State of New York, only ReliaStar Life Insurance Company of New York is admitted, and its products issued. Both are members of the Voya® family of companies. Form numbers, provisions and availability may vary by state.

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