Media Highlights

Santhosh Keshavan, chief technology and operations officer at Voya, speaks with Forbes about how Voya is approaching AI and customer experience, and how meaningful transformation starts with understanding the customer journey and redesigning processes to remove friction.

Pat Tupper, head of Benefitfocus at Voya, contributes to a roundup of essential HR leader trends, noting State of Employee Benefits Report data on the demand for personalized guidance on benefit choices.

Santhosh Keshavan, chief technology and operations officer at Voya, and Amy Vaillancourt, president of Retirement at Voya, discuss AI-enhanced plan onboarding for third-party administrators.

Andrew Stocker, president of Employee Benefits at Voya, and Pat Tupper, head of Benefitfocus at Voya, speak with Insurance News Net about the growing popularity of supplemental benefits and the value of strong claims analytics in considering a benefits-administration solution.

Amy Vaillancourt, president of Retirement at Voya, highlights that the extension of private asset capabilities within Voya’s existing Advisor Managed Accounts program builds on 10 years of experience integrating private assets into custom asset allocation portfolios.

Maleiha Russell, vice president of Life, Disability and Supplemental Health at Voya, discusses the role of employers in protecting workers’ income during leave amid the rise of state paid family and medical leave programs.

Amy Vaillancourt, president of Retirement at Voya, observes that retirement plan discussions between small business owners and advisors are quickly evolving to make connections with people and financial strategy.

Gavin Gruenberg, government market retirement sales leader at Voya, discusses Voya’s recent report: “Beyond the Pension: What Really Drives Retirement Confidence for Public Employees.”

Christina Buettel, vice president of Specialty Sales and Sales Strategy at Voya, highlights a collaboration to bring open investment architecture and institutional governance to the mid and large market.

Andrew Stocker, president of Employee Benefits at Voya, and Pat Tupper, head of Benefitfocus at Voya, explain how employers are emerging as a critical access point to guidance and integrated support that recognizes how financial stress and mental health connect.