Contact Us
Find the contact information for the following areas below. To access your account online, please visit our Account Login page.
Enroll in Your Employer's Plan
Voya Retirement Insurance and Annuity Company
Hours 8 a.m. to 9 p.m. ET Monday through Friday
888-311-9487
Existing Plan Participants and Select Advantage
Voya Retirement Insurance and Annuity Company Hours 8 a.m. to 9 p.m. ET Monday through Friday 800-584-6001
Nonqualified Deferred Compensation Account Holders Hours 8 a.m. to 9 p.m. ET Monday through Friday 833-486-9267
Fixed/Variable Account Holders
ReliaStar Life Insurance Company Hours 9 a.m. to 7 p.m. ET Monday through Friday 877-884-5050
Existing Plan Participants and Select Advantage
Open an Account Hours 8 a.m. to 6 p.m. ET Monday through Friday 844-576-8692
Small-Mid Corporate Plans Hours 8 a.m. to 9 p.m. ET Monday through Friday 866-481-3653, Option 4
Large-Mega Corporate Plans Hours 8 a.m. to 5 p.m. ET Monday through Friday 844-230-8692
Nonqualified Deferred Compensation Hours 8 a.m. to 9 p.m. ET Monday through Friday 866-481-3653, Option 4
Tax Exempt Hours 8 a.m. to 9 p.m. ET Monday through Friday 800-584-6001
Group Life, Supplemental Health and Disability Insurance Customers
Visit voya.com/claims to manage your claim or find product-specific contact information. For general questions not specific to claims, call: 800-955-7736
Health Account Solutions Customers
For general questions about Voya tax-advantaged accounts offered through your employer, such as Health Savings Account (HSA), Flexible Spending Accounts (FSA), Commuter Benefits Accounts or similar, please call: 833-232-4673
For individual retail life insurance policy questions, please refer to the Resolution Life contact information located at:
https://www.resolutionlife.com/about-us/where-we-operate/resolution-life-us/
Individual Investors - Shareholder Services
Hours: 9:00 a.m. to 7:00 p.m. ET Monday through Friday
800-992-0180
Financial Professionals - Broker/Dealer and RIA Services Hours: 9:00 a.m. to 5:00 p.m. ET Monday through Friday 800-334-3444
Institutional Investors
Service for Current Clients 612-224-7113 | 011-612-224-7113 (International)
Service for Prospective Clients 612-224-7114 | 011-612-224-7114 (International)
Tomorrow’s Scholar 529 Hours: 8:00 a.m. to 6:00 p.m. ET Monday through Friday 866-677-6933
IAdvisor 529 Hours: 7:00 a.m. to 5:00 p.m. CT Monday through Friday 800-774-5127
Retirement Consultant Hours 8 a.m. to 9 p.m. ET Monday through Friday 866-481-3653, Option 4
Nonqualified Deferred Compensation Hours 8 a.m. to 9 p.m. ET Monday through Friday 866-481-3653, Option 4
Select Advantage Wholesale Distribution and Sales Hours 8 a.m. to 9 p.m. ET Monday through Friday 800-344-6860
Voya Financial Advisors
For general questions please fill out the Voya Financial Advisors contact form, or call: 855-698-4900
Please visit the Voya Foundation page for more information. Please do not submit any account related questions.
For general questions about Corporate Responsibility, please fill out the Corporate Responsibility contact form.